Comprehensive management of the social environment

(103-1) We want to have a lasting presence in the territories we operate in, we are committed to and motivated by earning a genuine social license, based on the creation of solid and lasting relationships with neighbors and nature.

Although a fundamental pillar of our social commitment is the development and social progress of the communities, beyond this important commitment we must also guarantee that our presence in our neighbors’ lives is harmonious and gives them the peace of mind and trust that we will avoid, mitigate or eliminate any possible impact or risk to the social environment or nature.

(103-2) The comprehensive management of the social environment allows us to make extensive, cross-sector early management plans for social, environmental and other matters that could impact neighbors and nature.

Our system allows us to identify the impacts of our activity and plan their early and preventive management, as well as integrating neighbors’ concerns and expectations into management plans, information processes and citizen participation, and to create partnerships to develop social and community programs. Through this system we maintain a genuine and long-term social license, build differential value and materialize our value promise of Good Neighborliness.

The main pillars of the Comprehensive Management of the Social Environment are (i) Early Management of Environmental Risks and Prevention of Social Conflict; (ii) Socio-environmental Management and Viability (iii); Dialogue, Consultations and Citizen Participation; (iv) Partnerships for Sustainable Development; (v) Responsible Value Chain; and (vi) Ethnic Relations with a Differential Approach.

These pillars account for risks identified in the social environment that we classify as sociocultural, legal, technological, economic, environmental and political.

Comprehensive Management of the Social Environment